Terms of use

Terms of Use – Estrela Sportswear

Welcome to the Estrela Sportswear website! Before using our services and making purchases on our platform, it is important that you carefully read our Terms of Use. By accessing and using our website, you agree to the conditions described herein.

1. Purpose of the Website

Estrela Sportswear is an online store specializing in the sale of football jerseys, tracksuits and other sports equipment. Through this website, we provide detailed product information, process orders and provide customer support.

2. Registration and User Account

  • To make purchases, the user can create an account with true and updated information.
  • The user is responsible for the security of their account and the confidentiality of their password.
  • We reserve the right to suspend or cancel accounts that violate our terms, use false information, or are involved in fraudulent activities.

3. Products and Prices

  • All products available on the website are presented with detailed descriptions and illustrative images.
  • Prices may change without prior notice, but we guarantee that the price paid will be the one at the completion of the order.
  • In case of an obvious pricing error, we reserve the right to cancel the order and refund the amount paid.

4. Payments and Security

  • We accept several secure payment methods, including credit/debit card, MB Way and bank transfer.
  • All transactions are protected by security protocols to ensure the privacy of user data.

5. Shipping and Delivery Times

  • Delivery times may vary depending on the customer's location and the shipping option chosen at checkout.
  • After payment confirmation, the order will be processed and shipped within the indicated timeframe.
  • We are not responsible for delays caused by external factors, such as strikes or logistical problems of carriers.

6. Exchanges and Returns

  • The customer can request an exchange or return of a product within the period established in our Exchange and Return Policy.
  • Customized products cannot be returned, except in case of manufacturing defect.

7. Intellectual Property Rights

  • All content on the website (texts, images, logos, graphics, etc.) is the exclusive property of Estrela Sportswear and cannot be copied or used without authorization.

8. Privacy and Data Protection

  • We are committed to protecting the personal data of our customers, in accordance with our Privacy Policy.
  • The information provided by users will only be used for processing purchases and improving the experience on the website.

9. Limitation of Liability

  • Estrela Sportswear is not responsible for damages resulting from improper use of the website, technical failures or unauthorized access.
  • The user is responsible for the correct use of the website and the products purchased.

10. Changes to the Terms of Use

  • These terms may be changed at any time to better serve our customers. We recommend that users periodically review this page to stay updated.

11. Contact

If you have any questions about our Terms of Use, please contact us:

📧 Email: estrelasportswear@gmail.com
📲 WhatsApp: +351 963 501 316

⚽ Estrela Sportswear – Wear your passion for football!